Say hello
to Krakow.
Found something that needs correcting, want to suggest a place, have a partnership idea or simply need to reach LiveKrakow? Email is the fastest route.
Use this address for editorial corrections, place suggestions, partnerships, technical issues and privacy-related contact.
Tell us what you need.
LiveKrakow is built around current, useful Krakow information. If something is wrong, outdated or missing, a short message with a link or exact place name is usually enough to point us in the right direction.
For collaboration or commercial enquiries, include a little context about the business, project or idea so the message can be assessed quickly.
The useful reasons to write.
One inbox, different types of messages.
A few details save a lot of back-and-forth.
You do not need to write a long message. The right link and a precise description are usually more useful than a long introduction.
If you are reporting a problem, include:
- the LiveKrakow page URL;
- the place, stop, article or section involved;
- what appears to be wrong;
- the correct information and a reliable source, if you have one;
- a screenshot if the issue is visual or technical.
Some information comes from public data sources.
LiveKrakow combines editorial content with data from sources such as OpenStreetMap, MET Norway and official Krakow ZTP feeds. Corrections can therefore sometimes need to happen at the original source as well as on LiveKrakow.
A few quick answers.
LiveKrakow is an independent city-information service, not an official municipal office, transport authority or emergency service.
No. LiveKrakow is an independent service. Official sources are linked where they are the better source for rules, timetables or public information.
LiveKrakow provides information and links. Bookings, purchases and reservations are handled by the relevant external business or platform.
Yes. Send the exact page or place name and explain what should be changed. A source confirming the correction is very helpful.
Do not wait for an email response. In Poland, use the emergency number 112 when immediate emergency assistance is required.
Ready to write?
Send a short message to contact@livekrakow.pl and include the relevant link whenever possible.